Terms of Service

SalaamGiving is powered by JustGiving, which means that they handle your data in relation to fundraising and donating. You can also opt in to hear inspiring news from the Muslim community by sharing your contact details with SalaamGiving.

We use the information we collect about you to help us understand more about how our site is used and so we can send you communications about Salaam Giving that may be of interest to you, either electronically or otherwise. The ‘personally identifiable information’ is information that enables us to identify you, such as your email address, name, title, and address.

Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.

  1. What personally identifiable information does Salaam Giving collect from me?

Like many websites, Salaam Giving uses cookies in order to provide you with a more personalised web service.

A cookie is a text-only string of information that we pass to your computer’s hard disk through your web browser so that the website can remember who you are and your gift information. Cookies cannot be used by themselves to identify you.

For more information about cookies, please see www.allaboutcookies.org. If you do not wish to receive cookies, you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled, so in order to enjoy the Salaam Giving site to the full we recommend that you leave them switched on.

For instructions on how to stop cookies being installed on your browser, please see www.allaboutcookies.org/manage-cookies.

  1. How does Salaam Giving use my information?

Salaam Giving uses the information we collect about you to help understand more about how our site is used and so we can send you communications that may be of interest to you and stay connected about your fundraising.

  1. Legitimate Interest

At Salaam Giving, we use information provided to us by Fundraisers and their supporters informed about our activities. Fundraisers with an actively campaign or who are donating currently or have done within the last year will be sent a variety of communications by us related to our work more generally and/or their specific donation. This will include telephone calls and by post. This could include emails and text messages (sms) relating to your donation or other interaction with Salaam Giving, if you have provided this information as a means to contact you, but not marketing communications unless we have your explicit consent to do so.

  1. Marketing

When you contact Salaam Giving we may ask you to give us some of your personal information such as your contact details and address. You will be asked to give your consent for us to contact you, using this information, about our work. This information will be stored on our internal CRM system.

We will use the information you provide, with your consent, to keep you up to date about your fundraising journey.

Salaam Giving does not currently carry out any automated profiling using the personal information we hold. We do, however, use the services of external companies, including social media companies, who may profile personal data they hold to enable them to offer us to more accurately target our promotional activity on their platforms.

  1. Use of External Services

Salaam Giving may use third parties to help us keep you informed with whom we may need to share your data for these specific purposes only. Services used including mailing houses, email and text (sms) marketing services who will have their own privacy policies. Salaam Giving will not sell, rent or give your information to 3rd parties.

Once you have given consent we will retain your information and continue to contact you until you tell us you do not wish to receive any further information from us or until 3 have passed since your last interaction with Salaam Giving.


  1. Who is collecting my information?

When you are on the Salaam Giving website and are asked for personal information, you are sharing that information with Salaam Giving and JustGiving, who we are powered by. For example, when you are making your donations in the secure online shopping area, you are going through to the Just Giving website in order to make the payment, and it is clear on the donation page when you are going through to the JustGiving site.

  1. With whom does Salaam Giving share my information?

Salaam Giving shares information with JustGiving, who may be in communication with you about your account. You can find JustGiving’s privacy policy here: https://www.justgiving.com/info/privacy-policy-versions/privacy-policy-v20

Salaam Giving will not disclose any of your personally identifiable information to any other organisation or body, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. You have the option to tell us if you would like to have communication from your chosen charity. If you select yes, only in that circumstance will your information be shared with them. Salaam Giving does not sell or rent user information to anyone.

  1. What is Salaam Giving’s policy on allowing me to update, correct, or delete my personally identifiable information?

The accuracy of your individual identifying information is important to Salaam Giving. We are working on ways to make it easier for you to review and correct the information that Salaam Giving maintains about you, by developing an in-house account system. In the meantime, please do update your details via your account with JustGiving.



  1. What are my rights?


SalaamGiving recognises that your personal data belongs to you and we don’t wish to use it in ways that you don’t want us to.

You can exercise a variety of rights regarding our use of your data:

  • You can ask us for a copy of the information we have about you
  • You can ask us to correct any incorrect data we have about you and you can also update your account details yourself at any time by visiting your SalaamGiving account
  • You can ask us to delete your data
  • You can ask for your data in a common, machine-readable format
  • You can object to any processing we do on the basis of legitimate interestsor to any automated decision-making
  • You can ask us to restrict the processing of your data

For any requests for information, contact us on: info@salaamgiving.com


  1. How Do Charity Partners Use My Data?

As stated above, unless you elect to be anonymous to charities to which you donate or on whose behalf you fundraise, we will share your personal data with those charities. When we pass your information to charities, they also become a controller with respect to such personal data. This means that they’re responsible for their own compliance with data protection laws when they use your personal data, and all such use is subject to the charity’s own privacy notice. When charities receive your details, they are required to send you their privacy notice. SalaamGiving is not responsible for charities’ use of your personal data or the charities’ compliance with applicable laws.

When you donate to or create a Fundraising Page, JustGiving will ask whether or not you consent to receiving email from the charity about the impact of your donation and other ways to support them including future events, campaigns and appeals. If you opt in to receiving such emails, JustGiving will pass your consent preference on to the charity, if it is subscribed to receive such reporting from us. Note that the charity will need to receive your personal data to send you emails you consent to receive.

If you want to change your preferences for a charity to use your data (to contact you or otherwise), please contact the charity directly.

Note that charities receive information about supporters from lots of different sources. We’re not the system of record for our charity partners, so we can only collect and evidence your consent to receive email fundraising appeals from our charity partners as you elect on our platform. We cannot reflect any changes in your consent preferences that you make directly with the charity. For example, if you opt in to receive emails from a charity when you make a donation through SalaamGiving, but then you subsequently opt out by telling the charity, SalaamGiving won’t have a record that you opted out of receiving email from that charity.


We use the secure JustGiving payment system to power our platform. You will be brought back to Salaam Giving once payment has been completed.